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Every
subscription includes ALL these phenomenal features. |
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LIVE
Web Site Broadcasting |
Web
Site Communicator™ begins broadcasting
live video to each page the subscription owner
puts the simple code on as soon as they start
the Operator Console from their desktop. Visitors
will immediately be able to see if someone
is available to assist them. Visitors will
be able to hear the operator without having
to click any button an can adjust the volume
or mute it while visiting the site. The operator
can also mute his audio so he isn't transmitting.
The visitor can simply click the "Request
Chat" button
to initiate a chat session if assistance is
required. |
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Multiple
Attendees in Chat |
Web
Site Communicator™ allows for multi-video
chat sessions. A visitor to a site might initiate
a chat session with the Master Operator and the
visitor may wish to speak to someone in the billing
department. The Master Operator can invite the
billing department operator into the video chat
session to assist the web site visitor. Or, the
Master Operator may transfer the web site visitor
to the billing department as explained next. |
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Transfer
Visitors |
Web
Site Communicator™ allows the operator
to transfer chat sessions to other departments
and operators as necessary. But Web Site Communicator™ has
a very unique feature you will not find anywhere
else. Imagine you are a Network Marketer (for
example) and a web site visitor initiates a
chat session with you and that person is interested
in signing up in your program. You have the
ability to invite someone from your Buddy List
(explained in the next paragraph) into the
video chat session or you can transfer your
web site visitor to someone in your Buddy List.
Your Buddy List might contain other customers
using Web Site Communicator™ who
are on your team and/or in your downline. Web
Site Communicator™ makes it possible
to instantly keep in touch, work with, and
build stronger relationships with those on
your team. |
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Buddy
List |
We
are especially proud of this feature. If you
know other people using our Web Site Communicator™ then
you can add them to your Buddy List and communicate
instantly with them the same as you would any
instant messenger program but with the edge over
instant messenger programs. This is useful if
you have a team of people you work with. You
can transfer visitors and customers to those
on your Buddy List. To find out how this could
be an invaluable feature review
the Transfer Visitors feature
above. |
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Private
Messaging |
Web
Site Communicator™ allows you to video
chat with up to 3 people in our basic program
and you can purchase more connections if you
need more. During your video chat it might
be necessary to send a private message to one
of the attendees. Web Site Communicator™ lets
you send private text messages to individual
people. |
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Master
Operator |
Because
Web Site Communicator™ allows for multiple
operators we thought it would be great to assign
one person as the Master Operator. This person
would control every aspect of the subscription,
from setting up departments, assigning operators
and receiving email communications from visitors
when operators are offline and visitors complete
the online email form. With each subscription
only one operator can broadcast live video to
web sites even if all operators are online at
the same time. This responsibility falls to the
Master Operator. However, the Master Operator
can transfer visitor chat sessions to other operators
or pull other operators into a live video chat
session. |
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Master
Operator Assistant |
In
the event the Master Operator is offline then
the live video feed automatically falls to
the Master Operator Assistant. This automatic
transfer of control allows the Master Operator
Assistant to broadcast their live video feed
to web sites containing the Web Site Communicator™ code
and to connect with web site visitors who initiate
a chat session. When the Master Operator starts
their Operator Console then they automatically
assume the position of the live video broadcast. |
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Operators |
In
conjunction with creating a Master Operator and
Master Operator Assistant, owners can also create
multiple operators to handle different departments
and/or responsibilities according to the number
of connections the subscriber purchases. The
default program allows up to 3 connections. More
can be purchased. |
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Operator
Instant Messaging |
Web
Site Communicator™ has an internal messaging
program built right in. This allows operators
to instantly message other operators whether
they are in the Dept Operator or Buddy List
systems. You can have multiple text chats taking
place at the same time. You can transfer files
between operators and you can have private
video chat sessions with other operators.. |
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Departments |
Perhaps
you have unique departments, groups, etc. Create
and name them as uniquely as you wish. |
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Assign
Operators to Departments |
Assign
operators to designated departments and know
at a glance if/when each operator is available
and turn Web Site Communicator™ into an
internal instant messenger program. |
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Status
Indicator |
You
can let operators
know when you are online and available. You can
set your status to "busy" so they will not bother
you. You can set your status to "away" and type
a message telling them why you are away, how
long you will be away and when you will be back. |
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View
Visitor Statistics |
Easily
see important statistics about your web site
visitors. See at a glance the page they are visiting,
their IP address, operating system, etc. |
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Email
Form When Operator is Busy |
In
the absence of any operator web site visitors
can complete an email form requesting to be contacted
by an operator when one is available. This email
form gets sent to the Master Operator's email
address as entered in the Administration Panel. |
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Email
Signature Feature |
Web
Site Communicator™ makes it easy for
subscribers to add an invite button to their
outbound emails as a signature file to encourage
email recipients to visit their web site to
begin a live video chat session. |
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Video |
You
and your web site visitors can enjoy LIVE, real-time video
if you have web cams connected to your computers
respectively. |
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Text Chat |
If
you or your visitors do not have audio or video
capabilities then you can still communicate
using the Text Chat function. However, we suggest
at least the operator to be using a web cam.
You want to make that sale, don't you? |
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Save
Chat |
Save
your chat sessions and archive them on your computer
for future reference if needed. |
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Push
URL |
You
can store unlimited web site addresses and
simply push them to your visitors at the click
of your mouse. This is great for assisting
visitors with finding pages and items on your
web site, like your sales page or signup page.
At the click of your mouse you can take your
visitor to any page on your web site. Your
guidance and assistance will ensure a pleasant
experience for your web site visitor. |
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Canned
Responses |
Ever
notice customers often ask the same questions?
Well, there's no need to type the same answers
if your visitors are unable to hear you. Simply
store an unlimited number of anticipated responses
in the program and push them to your visitors
as needed. At the click of your mouse your canned
responses appear on your web site visitors computer
screen. |
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Privacy
Shade |
Web
Site Communicator™ software has three statuses
available, Online, Offline and Busy. For each
status you can store unlimited image files
that you can easily choose from a dropdown
menu in the event you do not want to broadcast
live video. |
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Associates
List (new) |
The
Associates List allows you and other users of
Web Site Communicator to participate in events.
For example: if you are running a promotion on
a web site where you are collecting leads, etc.,
then users who are in your Associates List will
take their turn broadcasting on the page containing
the Associates List code. Visitor one to the
web site will see Operator One. Visitor two will
see Operator two. Visitor three will see operator
three and so on until all operators in the list
have had a turn according to visits to the page.
The Associates List will then start over from
the beginning. This system allows all operators
to broadcast equally making it fair for all |
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Virtual
Chat (new) |
Web Site Communicator
Virtual Chat is an online conferencing
enivornment where you can work with few
or many participants. Visitors simply go
to a page on your web site where you place
the Virtual Chat code. Visitors enter their
name and a password that you provide to
them so they can participate in your conference
or Virtual Chat session.
You may
also require visitors to choose their country
of origin from a dropdown list as well as to
enter their email address. You are then emailed
this information so you know who attended your
online event.
There are
two large video windows (320 x 240) at the
top of the Virtual Chat page. One window is
for the Host to broadcast real time live video
and audio. The second window is for the co-host
and/or special guest. You provide the co-host
with a unique password so he/she can participate
as co-host.
Our Virtual
Chat environment makes showing PowerPoint a
breeze. You simply locate the PowerPoint on
your computer and click "ADD". Our
software uploads your PowerPoint to our server
and converts it so it is properly formatted
to show inside the Virtual Chat software.
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